
A new identity, a brighter future
Oman Aviation Services announced the launch of its new brand identity TRANSOM Services as a part of its strategic plan aiming to develop the aviation sector in the Sultanate and restructure it in line with the future requirements and goals.
A new identity, a brighter future
Oman Aviation Services announced the launch of its new brand identity TRANSOM Services as a part of its strategic plan aiming to develop the aviation sector in the Sultanate and restructure it in line with the future requirements and goals.
Our Services
TRANSOM Services and its subsidiaries are dedicated to delivering the highest level of services to our wide range of customers.
Contact Us
Direct contact:
+968 24356742
info@transom.om
Company address:
TRANSOM Services
Headquarters , 1st Floor
Muscat International Airport City
P.O. Box: 656, P.C.111
Muscat, Oman
Contact form:
Contact Us
Direct contact:
+968 24356742
info@transom.om
Company Address:
TRANSOM Services
Headquarters, 1st Floor
Muscat International Airport City
P.O. Box: 656, P.C.111
Muscat, Oman
Contact form:
TRANSOM in Numbers

4800
Staff

79
%
Omanis

29
Nationalities

5
Subsidiaries

16
M
Passengers (per annum)

10
M
Meals Served

19
M
Luggage Handled

216
K
Tons of Cargo
Back
In Numbers

4800
Staff

79
%
Omanis

29
Nationalities

5
Subsidiaries

16
M
Passengers (per annum)

10
M
Meals Served

19
M
Luggage Handled

216
K
Tons of Cargo
Who We Are
TRANSOM is a part of Oman Aviation Group, a sector development company whose vision is to build a world-renowned national aviation ecosystem for a thriving Oman. TRANSOM is creating an integrated logistics sector with an extensive range of services to attract new passengers to Oman. It's collaborative approach to economic growth and diversification that positions Oman as a great place to visit and do business. Every day, is our motivation to provide the premium for Oman's aviation industry.
Services from the ground up
TRANSOM delivers the highest level of services to our customers. With 5,000 employees across our 5 companies, we're committed to taking Oman's aviation industry to new heights.
Where we've been
The journey of TRANSOM began in January 2017. Since then, we've been providing multiple aviation support activities across the country through ground handling, cargo management, catering, onboard, airport duty free retail as well as hospitality and hotel operations across Oman.
Where we're heading
Thanks to a comprehensive portfolio of services that drive operational excellence in aviation, we're setting a new benchmark in quality. The Muscat International Airport plays a key role in attracting more airlines, passengers and cargo and forms a strong foundation for future growth in aviation services.

Who We Are
TRANSOM Services is a part of Oman Aviation Group, a sector development company whose vision is to build a world-renowned national aviation ecosystem for a thriving Oman. To help get there, TRANSOM Services is hard at work creating an integrated logistics sector with an extensive range of services to attract millions of new passengers to Oman each year. It's a collaborative approach to economic growth and diversification that positions Oman as a great place to visit and do business.
Our passion for what we do couples with imagination, every day, is our motivation to provide the premium for Oman's aviation industry. Therefore, we are committed to continue providing integrated aviation services that are fluent with your services.
Services from the ground up
TRANSOM Services is dedicated to delivering the highest level of services to our wide range of customers. Our excellence begins on the ground and ensures a smooth aircraft, passenger and cargo journey in all of Oman's airports. With approximately 5,000 employees across our 5 companies -TRANSOM handling, TRANSOM Catering, TRANSOM Hospitality, TRANSOM SATS Cargo and Muscat Duty Free- we're committed to taking Oman's aviation industry to new heights.
Where we've been
The journey of TRANSOM Services began in January 2017. Since then, we've been providing multiple aviation support activities across the country through ground handling, cargo management, catering, onboard, airport duty free retail as well as hospitality and hotel operations in nine different destinations around Oman.
Where we're heading
Thanks to a comprehensive portfolio of services that drive operational excellence in aviation, we're setting a new benchmark in quality for the years ahead. The new Muscat International Airport (officially inaugurated in November 2018) plays a key role in attracting more airlines, passengers and cargo to the Sultanate and forms a strong foundation for future growth in aviation services.
CEO Message
TRANSOM is the evolution from our previous business model; where we have a 30-year legacy that we can draw upon. TRANSOM is, in fact, an outcome of the restructuring of the aviation sector in Oman. Nevertheless, it is a new and improved era for the company, one with fresh and exciting horizons.
TRANSOM, as many other global organizations, is evolving and building the business in a fast-paced, high-velocity change environment. Cultural transformations within the company and marketplace challenges are accelerating daily, with our teams expected to fully accept a world defined by volatility, uncertainty, complexity, and ambiguity.
To lead with excellence in an industry hallmarked by increased levels of automation and digital technology becoming the norm is required heightened adaptability and creativity. Valued judgments must be based on a clear global competitive understanding across the workplace to allow for faster problem solving and decision-making.
Therefore I believe that one of my most important roles at TRANSOM is to create a positive culture. One that enhances the talent, diversity and happiness of our workforce which will, in turn, be reflected in our results and impact the experiences of our patrons (clients, partners, suppliers) tremendously. As a service provider, PEOPLE are our main asset and this is where the focus is at TRANSOM.
We want our patrons to feel the renowned Omani hospitality in every step of their journey with us. This is our key competitive advantage. By leaning into the hospitality that naturally represents the people that form the foundation of TRANSOM, we can catapult our service delivery to the highest quality standards.
I have already started witnessing great results of this evolution and I can't wait to see what the future holds for this team of unlimited potential.
Chief Executive Officer
CEO Message
TRANSOM is the evolution from our previous business model; where we have a 30-year legacy that we can draw upon. TRANSOM is, in fact, an outcome of the restructuring of the aviation sector in Oman. Nevertheless, it is a new and improved era for the company, one with fresh and exciting horizons.
TRANSOM, as many other global organizations, is evolving and building the business in a fast-paced, high-velocity change environment. Cultural transformations within the company and marketplace challenges are accelerating daily, with our teams expected to fully accept a world defined by volatility, uncertainty, complexity, and ambiguity.
To lead with excellence in an industry hallmarked by increased levels of automation and digital technology becoming the norm is required heightened adaptability and creativity. Valued judgments must be based on a clear global competitive understanding across the workplace to allow for faster problem solving and decision-making
.Therefore I believe that one of my most important roles at TRANSOM is to create a positive culture. One that enhances the talent, diversity and happiness of our workforce which will, in turn, be reflected in our results and impact the experiences of our patrons (clients, partners, suppliers) tremendously.
As a service provider, PEOPLE are our main asset and this is where the focus is at TRANSOM.
We want our patrons to feel the renowned Omani hospitality in every step of their journey with us. This is our key competitive advantage. By leaning into the hospitality that naturally represents the people that form the foundation of TRANSOM, we can catapult our service delivery to the highest quality standards.
I have already started witnessing great results of this evolution and I can't wait to see what the future holds for this team of unlimited potential.
Chief Executive Officer
Mission & Vision
Mission
Uplifting guest happiness.
Vision
Be the global benchmark for hospitality and logistics.
Purpose
We make everyone happier every day.
Mission & Vision
Mission
Uplifting guest happiness.
Vision
Be the global benchmark for hospitality and logistics.
Purpose
We make everyone happier every day.
Our Values (IRESPECT)

I
Innovation

R
Responsibility

E
Efficiency

S
Sustainability

P
Pride

E
Equality

C
Care

T
Transparency
Our Values (IRESPECT)

I
Innovation

R
Responsibility

E
Efficiency

S
Sustainability

P
Pride

E
Equality

C
Care

T
Transparency
Our Team

ENG. Naif Al Abri
Acting Chief Executive Officer

Christian Schneider
Chief Commercial Officer

Ahmed Al Habsi
Chief Financial Officer

Ya'qoub Al Maktoumi
SVP - Digital Transformation

Majid Al Rawahi
Senior Manager - Talent Development

Gerald Gruber
Consultant - Transformation office

Nasser Al Harthi
Senior Manager - Supply Chain Management

Jamal Al Hadi
Senior Manager - Communicatons & Media
Our Team
Meet the TRANSOM management team.

Eng. Naif Al Abri
Acting Chief Executive Officer

Christian Schneider
Chief Commercial Officer

Ahmed Al Habsi
Chief Financial Officer

Ya'qoub Al Maktoumi
SVP - Digital Transformation

Majid Al Rawahi
Senior Manager - Talent Development

Gerald Gruber
Consultant - Transformation office

Nasser Al Harthi
Senior Manager - Supply Chain Management

Jamal Al Hadi
Senior Manager - Communicatons & Media